State Farm® Insurance Agent Matt Roe
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael B
June 19, 2026
"Very professional and timely.
Ask for Nathan Wicks for your insurance needs!"
"Michael
Thank you for your kind words regarding Nate and our Agency. We appreciate your business and trust!
Thanks
Matt Roe
State Farm Agent"
Alexander Bryden
June 1, 2026
"Exceptional customer service from Nate, make sure you ask for him!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!
Thanks
Matt Roe
State Farm Agent"
Zechariah Nower
May 29, 2026
"Nate was very fast and efficient with helping for a policy change!"
"Zechariah
Thank you for your kind words and review of our office and Nate.
We appreciate that and strive for excellence!
Thanks
Matt Roe
State Farm Agent"
Sam G
May 29, 2026
"The carrier did a fantastic job and helped me secure the best quote possible. I highly recommend reaching out to her at this office ,she is very knowledgeable and will help you with your insurance needs."
"Sam
Thanks for your kind words with Carrie and our office. We appreciate your trust and business!
Regards,
Matt Roe
State Farm Agent"
Timothy Tiernan
May 20, 2026
"Nathan Wicks was great to work with. fast and efficient."
"Timothy
Thank you so much for your kind words regarding Nate! We appreciate your trust and business and thank you!
Matt Roe
State Farm Agent"
Brayton Johnson
April 24, 2026
"Carrie was very helpful and kind when it came to getting renters insurance. It was a very easy and seamless process, highly recommend."
"Brayton
Thank you for your kind words about our office and Carrie. We appreciate your trust and business.
Matt Roe
State Farm Agent"
Mike Licamele
April 23, 2026
"Carrie was extremely helpful and easy to work with for renters insurance. Highly recommend"
"Mike
We appreciate your kind words- we always strive to make things easy. We appreciate your trust and business.
Thanks
Matt Roe
State Farm Agent"
Bill McKnight
April 23, 2026
"Very Helpful!"
Herbert Jean-Pierre Jr.
April 13, 2026
"Great service and very helpful"
adam zink
April 10, 2026
"They work fast and accurately!"
Jim Barr
March 31, 2026
"Quick and easy! Thanks so much, Nate, for your great service."
david owens
March 4, 2026
"Great to deal with"
Kelly Hale
January 22, 2026
"What a great experience working with Nathan. I had to help a customer with something and he made the process very easy and quick"
Habibeh Hassani
January 8, 2026
"I am thrilled to share my experience working with Carrie M. Jaquin-Salisbury regarding my homeowner's insurance. From our very first interaction, Carrie impressed me with her quick responsiveness and attention to detail. Whenever I had a question or encountered an issue, she was always just a message away, ensuring I felt supported throughout the entire process.
Carrie's ability to address and resolve any problems I faced was outstanding. She approached each situation with professionalism and a genuine desire to help, making what could have been a stressful experience much smoother. Her expertise in the field was evident, and her proactive communication kept me informed every step of the way.
I cannot recommend Carrie highly enough! She is a true professional who genuinely cares about her clients, and her dedication made a significant difference in my homeowner's insurance journey. Thank you, Carrie, for your exceptional service!"
I Hawkins
January 3, 2026
"My overall experience was great with Carrie. She made the process of getting renters insurance very smooth. She answered all of my questions that I had and was very pleasant. I would recommend her and this company to anyone looking for services."
Ross Barton
December 16, 2025
"Nathan was a huge help! He kept track of everything for me and kindly reached out to assist with my accounts. I will gladly do business with his agency again!"
Hyelee Park
December 3, 2025
"I got my home and auto insurance through Carrie at the Matt Roe State Farm, and she made the whole process quick and easy. She explained everything clearly, answered all my questions, and was great to work with. Highly recommend Carrie and the Matt Roe!"
Eduardo Castillo
November 21, 2025
"As always at Matt Roe State Farm Agency, I get the best service , as a salesman at Kia of East Syracuse , Nathan Wicks with his excellent customer service, makes me feel proud of job.
Thank you Nathan"
Dean Sharron
November 20, 2025
"The Matt Roe Agency and State Farm are ALWAYS great to work with!"
Purp
November 13, 2025
"The folks at the Matt Roe State Farm office are wonderful. Carrie is really the sweetest and most knowledgeable person you could ever work with. I have been with this office for 20 years, they never disappoint."
Brian Jones
November 5, 2025
"I have been with the Matt Roe State Farm agency since 2013 and have always been happy with the service I receive. Especially Carrie, she has always been more than willing to go out of her way to help me and have even got to know her personally over the years, as she is “THE BEST”."
Cat Hones
October 29, 2025
"i have been a customer for many years and I have many different policies with the matt roe state farm office one of the things i love most about state farm is how affordable it was for me but let me tell you in that office they are so amazing they are good people over there . I am a very forget full kind of person so the biggest thing I love most about the matt roe office is that they are always on top of my stuff so I never have to worries about a thing i highly recommend the matt roe state farm office just ask for Carrie she is so kind and smart with all that insurance stuff she will make shore you get what you need and not rob your pockets she even text which is awesome because sometimes its just easier for me I can't say enough good things so give them a call and see for your self"
LinYu Pan
October 14, 2025
"I worked with Carrie who responded quickly and answered everything with patience. She also delivered what I needed in a timely manner."
Tina Chapin
September 30, 2025
"I worked with Carrie and she was amazing. Very knowledgeable about the coverages available and was able to reduce the amount we pay in insurance. Looking forward to working with them!!"
Doreen Merola
September 10, 2025
"Carrie at the Matt Roe SF office goes out of her way to take care of her clients. I was teaching in South America and received a text from a remote office. She happened to see it, and she sprung into gear to help me with time sensitive materials. I highly recommend this office! And Carrie, of course."